Returns are excepted within 30 days of your original purchase date.

All returns are subject to a 20% restocking fee.
Please make sure that you include all contents (below) in its original packaging.

  1. Remote
  2. HDMI Cord
  3. Power Cord
  4. The UltraStream v2 unit itself

We highly recommend shipping via USPS Priority with applicable insurance as we are not responsible for lost, stolen or damage to merchandise that occurs during transit.

NOTE: We do not except returns to this address for items purchased via home shows, trade shows, state fairs and direct sales events. Please contact the appropriate seller of your item in order to facilitate your return.

Send returns to:

UltraStream v2
1827 Tudor Lane
South Bend, IN 46614
C/O Returns Department

Upon receipt and inspection of the item(s) we will issue you a refund (based on original purchase price less the 20% restocking fee). Be aware that the processing time of the refund varies by financial institution and may take longer or shorter depending on their policies.

Thank you